Triple T Blog

Back To The Basics Of Customer Service In my opinion the most important part of good customer service is listening It's easy to say how can I help you , but without actually listening how do you know what they really need? Customer's issue must be handled quickly , they don't need to hear how good or bad your day has been. They came in for you to fix their problem not fix your's So if you actually listen you will hear what the customer's needs are without them saying it.  Another  good customer service trait is communication. Make sure your communication with the customer is clear and concise When it comes to important points that you need to relay clearly to customers, keep it simple and leave nothing to doubt. We've all had that awkward moment at the end of a sale when the customer says I thought you said this or said that. Another important customer service trait is : attention to detail It only takes a moment to relay back to the custo...

As a automobile  owner, preventive maintenance is the single most important thing you can do. Regular maintenance is just as important  as getting regular doctor checkups. They keep your car healthy and give car experts a chance to catch any small problems before they become big ones. Auto care preventative maintenance includes regular services, inspections and repairs that prevent potential problems, such as lubrication, adjustments, cleaning, testing, and replacement of worn parts. Overall, there are two types of automobile  owners: .Those that keep in touch with their vehicle's maintenance and those that will wait  to  service their vehicle when there is a breakdown, light or noise. Sometimes those all just happen or are a result of an accident of some sort, like hitting a pothole. Waiting  can be more costly, sometimes to the point of complete vehicle failure that's why here at Triple T Tire & Auto Service we suggest staying one step ahead of t...